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How to cancel your Flou account

Learn how to cancel your free trial or paid subscription, and delete your account.

Alexiomar Rodriguez avatar
Written by Alexiomar Rodriguez
Updated over 4 months ago

How to cancel your Flou free trial so you don't get billed

If you sign up for a Flou free trial, and you'd like to cancel so you don't get billed, you can do this from your workspace.

Simply go to Settings > Subscription Update and click on Cancel plan.


Step 1 – Settings > Subscription Update


Step 2 – Cancel Plan

Deleting your Flou account won't stop Stripe from billing you.

You need to first cancel your plan by going to your Settings > Subscription Update.


How to cancel your Flou paid subscription

If you pay a Flou subscription, and you'd like to cancel, follow the same process as explained above.

Go to Settings > Subscription Update and click on Cancel plan.

Once cancelled, you’ll retain access to Flou until the end of your current billing period, and you won’t be billed for this subscription in the next period.


How to delete your Flou account

If you want to delete your Flou account, go to Settings > Delete My Account.

Deleting your Flou account won't stop Stripe from billing you.

You need to first cancel your paid subscription or free trial by going to your Settings > Subscription Update.


Enterprise

If you have a contracted subscription (i.e. Enterprise), you'll need to contact your Account Manager about cancelling your subscription.


FAQ

What happens if I cancel my Flou subscription

You will retain access to your Flou account until your next renewal date, but you will lose access after that date. Thus, make sure to download all your contracts before the cancellation date.

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